Privacy Policy and Personal Data Protection Policy

 

At Tembusu Financial Services, we value and prioritize the privacy and protection of your personal data. This combined Privacy Policy and Personal Data Protection Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and engage with our car loan and term loan services. By using our website and providing your personal data, you consent to the practices outlined in this policy.

Collection of Personal Data:
We collect personal data from various sources, including individuals themselves, through forms, face-to-face meetings, email communications, telephone conversations, and from third parties. The personal data collected may include contact details, financial information, employment details, and other relevant information necessary for loan processing and evaluation. We collect personal data only when necessary for business purposes or to fulfill the purposes for which the information was provided.

Use of Personal Data:
We use personal data for the following purposes:

  • Providing our services, processing loan applications, and evaluating creditworthiness
  • Responding to individuals’ requests and inquiries
  • Maintaining contact with clients, business contacts, and partners
  • Informing clients and contacts about our services, industry developments, seminars, and events
  • General management and reporting purposes, such as invoicing and account management
  • Recruitment purposes and employment-related matters
  • Other purposes related to our business

Disclosure of Personal Data to Third Parties:
We do not disclose personal data to third parties unless required by law, authorized by the individual, or necessary for the provision of our services. In cases where we engage third parties to assist with our activities, we ensure that they are contractually bound to maintain the confidentiality and security of the personal data.

Access, Correction, and Withdrawal of Consent:
Upon request, we provide individuals with access to their personal data and allow corrections to be made if necessary. Individuals have the right to withdraw their consent for the collection, use, or disclosure of their personal data, subject to legal and contractual requirements.

Accuracy, Security, and Retention of Personal Data:
We make reasonable efforts to ensure the accuracy and completeness of personal data in our possession. We have implemented security measures to protect personal data from unauthorized access, disclosure, or loss. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

Transfer of Personal Data:
If personal data is transferred outside of Singapore, we ensure that it is done in compliance with the Personal Data Protection Act (PDPA) to ensure an adequate level of protection.

Cookies and Third-Party Websites:
Our website may use cookies to enhance the browsing experience. Visitors can manage their cookie preferences through their browser settings. We are not responsible for the privacy practices of third-party websites linked from our website and encourage visitors to review their respective privacy policies.

Data Protection Officer:
For inquiries, concerns, or requests related to personal data protection, individuals can contact our Data Protection Officer, Ariel Chin, at [email protected].

Modifications:
We reserve the right to modify or amend this policy at any time. The effective date will be displayed at the beginning of the policy.